General News

GOIL denies cheating consumers; assures them value for money

A leading Oil Marketing Company, GOIL, has categorically denied cheating customers.

It has rather assured them of value for money.

This follows a media report concerning the alleged closure of one of the company’s Ridge Service Station in Sunyani in the Bono Region.

In a statement, GOIL, said the Sunyani Ridge Service station was not locked by the National Petroleum Authority (NPA) as was “falsely” portrayed in the media.

“The reported issue at the Ridge station involved two faulty nozzles which were giving fluctuating readings at various times when using the Visuguage (10-litre-can). This was explained to the NPA team during the visit”.

Again, the Ridge Service station itself which has 10 nozzles, has been open and serving customers with the 8 remaining nozzles since the NPA visit.

Furthermore it said “the two nozzles in question had fluctuating readings (over delivering and underdelivering) which were being fixed by certified mechanics before the NPA visit.

It added that the faulty nozzles have since been repaired awaiting certification.

Find below the statement

GOIL ASSURES CONSUMERS OF VALUE FOR MONEY

Our attention has been drawn to a media report involving the alleged closure of our Ridge Service Station in Sunyani and wish to explain as follows:

  1. The Sunyani Ridge Service station was not locked by the NPA as was falsely portrayed in the media. The reported issue at the Ridge station involved two faulty nozzles which were giving fluctuating readings at various times when using the Visuguage (10-litre-can). This was explained to the NPA team during the visit.
  2. The Ridge Service station itself which has 10 nozzles, has been open and serving customers with the 8 remaining nozzles since the NPA visit.
  3. GOIL also categorically denies cheating customers. The two nozzles in question had fluctuating readings (over delivering and underdelivering) which were being fixed by certified mechanics before the NPA visit. The faulty nozzles have since been repaired awaiting certification.

  As a responsible Oil Marketing Company, GOIL assures the public that it will always ensure consumers get value for money for products bought from our service stations.

Source: Ghana News

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